Privacy Notice
Privacy Notice (also known as “Fair Processing Notice”)
Data Controller: SRM Insurance Brokers, 22 Montrose St Glasgow G1 1RE
Contact for queries: Stewart Munro Tel:0141 483 8877 Email: info@srminsurance.co.uk
How will we use the information you give us?
We will use your information to provide an insurance Contract and help you make a claim. This includes providing you with a quotation, arranging and administering your policy, renewals and adjustments. We may require special category data from you, such as health or criminal conviction information. We do so on the basis that it is in the public interest for insurance to be available to you, and to fight crime.
As we are a regulated firm, your data will be used to ensure we meet legal and regulatory requirements. We also have a legitimate interest in using your data for business operations to ensure we can continue to provide insurance to you.
We may use your data to send you marketing information. This will either be on the basis that we have a legitimate interest to do so, or where you have consented. You will be able to withdraw your consent or unsubscribe easily at any time from these communications.
We also need to use your information to process payments, collect debts, and provide premium finance. This may include credit checks. This is also to provide an insurance Contract to you, or as we have a legitimate interest in providing these services and collecting debts.
| Purpose of Processing | Types of Personal data | Lawful Basis |
|---|---|---|
| Insurance quotations, arranging and administering Insurance, claims, renewals and adjustments | Names, Addresses, Risk Information | Performance of a Contract |
| Insurance quotations, arranging and administering Insurance, claims, renewals and adjustments | Special Categories including Health and Criminal Convictions | Substantial Public Interest, Legitimate Interest or Consent |
| Legal and Regulatory compliance | Names, Addresses, Risk Information | Compliance with a Legal Obligation |
| Legal and Regulatory compliance | Special Categories including Health and Criminal Convictions | Substantial Public Interest |
| Business operations and administration | Names, Addresses, Risk Information | Legitimate Interest |
| Business operations and administration | Special Categories including Health and Criminal Convictions | Substantial Public Interest |
| Marketing | Names, Contact Details, Marketing Preferences | Legitimate Interest |
| Payments, debts, Premium Finance | Name, Address, Bank Details & Credit/Debit Card, Credit History | Performance of a Contract or Legitimate Interest |
Who will we share your data with?
To provide insurance, these firms will be Insurers, other insurance brokers, price comparison sites and firms handling claims. To meet our legal and regulatory obligations, they include regulatory bodies, legal and compliance services providers, fraud agencies and databases. To help run our operations including marketing, they include firms that provide information technology support to us. For payments, this includes finance providers, debt recovery, and payment services providers.
Do we send your information outside the UK, EEA or EU?
No
How long will we keep your information?
We will only collect what is necessary and will only keep it for as long as we are required to do in line with our data retention policy.
What are my legal rights?
You have the right to complain to the Information Commissioner at www.ico.org.uk, Tel 0303 123 11132.
You have the right to ask us to correct information.
You may have the right to object if decisions about you are made solely by a computer.
You can obtain a copy of your personal information from us without charge by contacting us at the address above.
This may include the right to transfer information to other providers.
You have the right to ask us to delete your information or stop using it, unless it is necessary for us to retain it as
set out in our retention policy.
By using the SRM Insurance Brokers website (https://www.srminsurance.co.uk) you acknowledge that you have read the terms of this Privacy Policy and that you consent to the use of your personal information for the purposes set out below.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used.
Our Commitment To Data Security
To prevent unauthorised access to, maintain data accuracy, and ensure the correct use of information, we have in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How We Use Your Information
We use the information you provide about yourself when contacting us or making an enquiry, for example, via e-mail, newsletter signup or by using our online enquiry form. We do not share this information with outside parties except to the extent we deem necessary to complete that enquiry.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We never use or share the personally identifiable information provided to us via the SRM Insurance Brokers website in ways unrelated to the ones described above without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.
E-mails may be sent to inform you of news about services or offers by SRM Insurance Brokers.
You can register with our website if you would like to receive our email newsletter about special offers and deals. During or after the registration process we may ask you how you would like to receive information from SRM Insurance Brokers Services and any other preferences you may have.
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.
Cookies
We use cookies to collect information about how visitors use the SRM Insurance Brokers Services website.
Google Analytics Advertising Features
The SRM Insurance Brokers Services website may employ Google Analytics Advertising Features to view demographics and interests data. Visitors to the SRM Insurance Brokers Services website can opt out of Google Analytics Advertising Features, including through Google Ads Settings, Ad Settings for mobile apps or any other available means. You can also opt out via the Google Analytics Opt-out Browser Add-on.
How To Contact Us
Should you have questions or concerns about our Privacy Policy, please contact us:
SRM Insurance Brokers.
22 Montrose St,
Glasgow,
G1 1RE
Telephone: 07766 667 556
Email: info@srminsurance.co.uk
| Type of data | Reason for Retention | Retention Period |
|---|---|---|
| Quotations | Statistical Marketing | 12 months |
| Insurance Policies | Insurer requirement | 7 years from end of contract |
| Future claims | ||
| Future Complaints | ||
| sdsd |
